FINN HARPS

OFFICIAL ONLINE STORE 

+353749130070

The @FinnHarpsFC online shop is great for the likes of me who don't live in Donegal. Very happy with my purchases and the speed that they got to me :) :) 

Ruairi McHale
Finn Harps supporter

Thanks @FinnHarpsFC Shop. I'm gonna have the finest blue jersey in Glasgow :) 

Adrian Moore
Finn Harps supporter

YAAAAAAS 

Everything's perfect! The Jersey suits me just fine!

Laloo Lopez
Finn Harps Supporter, Mexico

FAQs

1. GENERAL QUESTIONS

WHAT IS THE STATUS OF MY ORDER?

Once you have placed your order, we will send you a confirmation email to track the status of your order.Once your order is shipped, we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).Additionally, you can track the status of your order from the “track orders” page.

CAN I CHANGE MY ORDER?

We can only change orders that have not been processed for shipping yet.Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order.To make changes to your order, please email us at store@finnharps.ie

WHERE DO YOU SHIP?

We are currently shipping worldwide!

HOW LONG DOES IT TAKE TO SHIP MY ORDER?

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.Shipping times for some of the countries covered by our delivery partners are presented below. If the country you'd like to ship to isn't included below, please contact us for shipping times.

Ireland - 3-5 Business Days

UK: 7-10 Business Days

Europe: 7-12 Business Days

USA: 10-15 Business Days

*Please note that these shipping times may be affected by Covid-19 restrictions.*

2. PAYMENT

WHAT PAYMENT METHODS DO YOU ACCEPT?

You can purchase on our website using a debit or credit card.We additionally offer support for PayPal, Amazon Pay, Apple Pay, and Google Pay.You can choose these payment methods at checkout.

WHICH CURRENCY WILL I BE CHARGED IN?

We currently only support the following currencies for charging our customers in their local currencies: USD, GBP, AUD, CAD and EUR. If your credit or debit card use another currency, then you will be charged in USD, GBP, AUD, CAD or EUR, depending on the website you are on. Your bank will apply the corresponding conversation rate of the currency you choose.

3. SHIPPING

WHERE DO YOU SHIP?

We are currently shipping worldwide!

HOW LONG DOES IT TAKE TO SHIP MY ORDER?

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.Shipping times for some of the countries covered by our delivery partners are presented below. If the country you'd like to ship to isn't included below, please contact us for shipping times.

Ireland - 3-5 Business Days

UK - 7-10 Business Days

Europe - 7-12 Business Days

USA - 10-15 Business Days

*Please note that these shipping times are currently affected by Covid-19 restrictions.*

HOW CAN I TRACK MY PACKAGE?

Once you have placed your order, we will send you a confirmation email to track the status of your order.Once your order is shipped, we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).Additionally, you can track the status of your order from the Track Order page.

4. RETURNS

DO YOU ACCEPT RETURNS?

We do accept returns in respect to the following conditions:- The item must have been sold on our online store- The item shouldn't have been used in any way- The return or exchange request is made within 28 days of delivery- The return is made within 14 days of the return or exchange request

To request a return, please email store@finnharps.ie

CAN I EXCHANGE AN ITEM?

We do accept exchanges and they follow the same conditions as returns.In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support.

HOW LONG DOES IT TAKE TO PROCESS A RETURN?

Returns are confirmed within 14 days of receipt of the package. Once your return is accepted, the reimbursement, exchange or credit will be issued within 14 days of our services accepting your return.

PRIVACY POLICY

Finn Harps Co-Operative Society operates the fhfcshop.ie website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the fhfcshop.ie website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at fhfcshop.ie, unless otherwise defined in this Privacy Policy.

INFORMATION COLLECTION AND USE

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

LOG DATA

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

COOKIES

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

For more general information on cookies, please read "What Are Cookies".

SERVICE PROVIDERS

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;

To provide the Service on our behalf;

To perform Service-related services; or

To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

SECURITY

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

LINKS TO OTHER SITES

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

CONTACT US

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

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